7 Day Back Guarantee

All merchandise sold by ashopi.com come from reliable manufacturers & suppliers and are guaranteed to be genuine, in new condition and monitored by a very careful quality control. All products offered by ashopi.com are protected by a 7 Day Full Satisfaction Policy which guarantees a full refund as cradit in your account or product exchange if in unused conditions.

If you are not satisfied with an item that you have purchased, you may return the item within 7 days of delivery for:

·         A full refund of the purchase price as a store credit for the equivalent amount

·         A product exchange

               The product must comply with the following conditions:

·         The item must be returned in new and unused condition, in the original boxes (packing Boxes) and with all paperwork (this includes warranties), parts and accessories to insure full credit.

·         "New and unused" means that there are no scratches, marks, or blemishes on the item.

·         There are no signs of use on the product, the tags, or the case; and the product must not have been sized or altered in any way.

·         We cannot accept a return of any item with any indication that it has been used.

·         It is advised that the return packets should be strongly and adequately packaged so that there is no damage to the product during transit.

          The customer should send the product through a reputed courier service. All Return charge will be paid by buyer.

In cases of customers responsible for reverse delivery, we will require a scanned proof of the logistic bill paid.

Shipping Charges/Cash-On-Delivery Charges are non-refundable service charge and will not be included in your final refund amount.

Damaged / Defective Item Policy

If you receive a damaged or defective item, contact our Customer Service immediately (within 24 hours from delivery). If you are unable to inform us within 24 hours, we cannot guarantee a refund for the order. Please supply your order number from your original confirmation e-mail. ashopi.com will make every reasonable effort to replace the item in a timely manner.

ashopi.com will arrange a reverse pick-up, in cases of no pick-up zone; the customer should send the product through a reputed courier service. In cases of customers responsible for reverse delivery, we will require a scanned proof of the logistic bill paid. If the customer can provide a scanned proof, we will issue a ashopi Voucher of Rs.100 against future purchase.

It is advised that the return packets should be strongly and adequately packaged so that there is no further damage to the product during transit.

If there is extensive damage to the carton, refuse the order and contact our Customer Service immediately. Please have your order number available when you contact Customer Service.

All items properly returned under this policy are eligible for a refund or a store credit. If you choose a refund, the full product price will be credited when ashopi.com has received and processed your return. It may take upto 10-15 working days to process your refund.

Please Note, Shipping Charges/Cash-On-Delivery Charges are non-refundable service charge and will not be included in your final refund amount.

Thanks